- Defined scope and deliverables
- Reason-code aligned approach to disputes and evidence
- Outputs suitable for partner and executive review
Executive positioning
This is an implementation engagement — not a diagnostic.
Once fraud exposure has been quantified, organisations require structured control architecture capable of preventing loss, detecting anomalies, and supporting consistent decisioning.
This engagement builds and calibrates the fraud control system itself: thresholds, alerts, ownership, and measurable oversight.
What this solves
- Alert fatigue and unmanaged threshold drift
- Inconsistent control layering across prevent / detect / respond
- Escalation ambiguity at the operational level
- Weak monitoring KPIs and reporting cadence
- Lack of documented control ownership
The objective is structural control stability and scalability — not exposure assessment or board-level governance redesign.
Scope
- Control inventory and structural architecture design
- Alert performance and false-positive analysis
- Threshold governance and recalibration framework
- Operational escalation workflow mapping
- KPI and monitoring cadence implementation
Typical engagement phases
Phase 1 — Architecture Mapping (Weeks 1–2)
- Control and alert landscape assessment
- Threshold performance evaluation
- Structural gap identification
Phase 2 — Architecture Design (Weeks 3–5)
- Prevent / detect / respond layering
- Threshold governance framework
- Operational escalation workflow design
- KPI model definition
Phase 3 — Calibration & Rollout (Weeks 6–8)
- Threshold reset and tuning
- Escalation workflow documentation
- Monitoring dashboard and reporting cadence activation
Compressed option (4 weeks)
For smaller environments requiring rapid stabilisation:
Weeks 1–2 — Architecture & Threshold Design
- Core control assessment
- Rapid threshold governance framework
- Escalation workflow definition
Weeks 3–4 — Calibration & Deployment
- Threshold recalibration
- Escalation documentation rollout
- KPI reporting baseline
Extended optimisation can be layered post-engagement if required.
Output
- Fraud control architecture blueprint
- Threshold governance framework
- Operational escalation documentation
- Monitoring dashboard specification
- Implementation-ready control documentation
The result is a scalable, auditable fraud control system aligned to growth and operational resilience.